1. Do you offer free shipping?
Ans. Yes, we offer free shipping on all orders, no minimum purchase required!
2. How long does it take to process my order?
Ans. Orders are processed within 1-2 business days after payment is confirmed. You’ll receive a confirmation email with tracking details once your order ships.
3. How long does delivery take?
Ans. Standard delivery usually takes 3-6 business days, depending on your location.
4. Can I return or exchange an item?
Ans. Yes, we accept returns and exchanges within 7 days of receiving your order, provided the item is unused, unworn, and in its original packaging with tags attached.
5. What items are not eligible for return or exchange?
Ans. Only clearance items cannot be returned or exchanged.
6. How do I initiate a return or exchange?
Ans. Contact us at thebadauraofficial@gmail.com with your order details and the reason for the return or exchange. Once approved, we’ll guide you through the process.
7.. What should I do if I receive a damaged or incorrect item?
Ans. Contact us immediately at thebadauraofficial@gmail.com with your order number and photos of the issue. We’ll resolve it quickly with a replacement or refund.
